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FAQS

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Find quick answers to your questions about our handmade products, shipping, returns, and customization options. Explore our FAQs for a seamless shopping experience and get the details you need.

What materials are used in your handmade products?

Our handmade products are crafted from high-quality, eco-friendly materials. We prioritize sustainability, using natural fabrics, recycled papers, and non-toxic inks, ensuring our products are both beautiful and environmentally conscious.

How long does it take to process and ship orders?

Orders are typically processed within 2-3 business days. Standard shipping takes 5-7 business days within the U.S. International orders may take longer, depending on the destination and customs.

Can I customize or personalize my order?

Yes, we offer customization on select items. You can choose colors, add names, or modify designs. Simply provide your preferences during checkout, and we’ll create something uniquely yours.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase if the item is unused and in its original packaging. Customized items are non-returnable unless there is a defect.

Do you offer digital downloads for your products?

Yes, we offer digital versions of select products like coloring books, planners, and to-do lists. Once purchased, you will receive a download link via email for instant access.

How do I care for my handmade tote bag?

For the best care, spot clean with a damp cloth and mild detergent. Avoid machine washing or drying to maintain its shape and color. Store in a cool, dry place when not in use.

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